Quick Summary
What we collect: Account info, location during trips, motion activity (to detect driving), driving behavior metrics, and anonymized analytics.
Why we collect: To log trips, provide speed/safety insights, improve features, and support your account.
Your control: You can change app toggles at any time, update iOS Location and Motion permissions, request data deletion, and opt out of analytics via device settings.
1. Introduction
Welcome to Drivile! This Privacy Policy explains how this app ("we," "us," or "our"), as the Data Controller, collects, uses, and shares information about you when you use our mobile application, Drivile (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you. Under regulations like the CCPA, this data falls into specific categories.
a. Information You Provide Directly:
- Identifiers: Such as your name and email address.
- Personal Information categories listed in the California Customer Records statute: Such as your name, address, telephone number, driver's license number, and insurance policy number, should you choose to provide them.
- Account Credentials: Your password for the Service is managed by Firebase Authentication. We do not have direct access to your plain-text password.
b. Information Collected Automatically When You Use the Service:
- Geolocation Data: Precise GPS location, speed, and heading during active trips.
- Sensory Data: With your permission, we access data from your device's motion and fitness sensors to automatically detect driving activity.
- Commercial Information: Records of services purchased, such as your Drivile Pro subscription history, managed via Apple's In-App Purchase system.
- Inferences: We generate inferences from the data above, such as your calculated driving score and driving style (e.g., "smooth," "aggressive").
3. How and Why We Use Your Information (Lawful Basis)
Under GDPR, we must have a "lawful basis" for processing your data. We use your information for the following purposes based on the corresponding legal grounds:
To Provide Our Service (Based on Contractual Necessity):
We process your data to fulfill our contract with you, which is our Terms of Use. This includes:
- Operating and maintaining the Service.
- Logging your trips, calculating your driving score, and identifying driving events.
- Displaying your trip history and statistics to you.
- Enabling social features with friends you have approved.
For Business Improvement (Based on our Legitimate Interests):
We have a legitimate interest in improving our Service and keeping it secure. This includes:
- Analyzing usage to understand how our app is used and how to improve it.
- Ensuring the security of our app and backend services.
To Comply with Legal Obligations:
We may process your data where it is necessary for compliance with a legal obligation to which we are subject.
With Your Explicit Consent (Based on Consent):
We will ask for your consent before:
- Sending you push notifications.
- Accessing your device's location and motion activity data (the OS will prompt you for this).
App Store Privacy Labels (Data Linked to You): Identifiers (email/profile), Location (trip use), Usage Data, and Diagnostics. Data Not Linked to You: Aggregated analytics for app improvement.
4. How We Share Your Information
- With Your Friends: Your public profile information and trip data are shared with users you have explicitly approved as friends. You can manage these permissions in the app's settings.
- With Service Providers: We use third-party companies to help us operate our Service. These providers are contractually obligated to protect your data. They include:
- Google (Firebase): For user authentication, database hosting, and push notifications.
- Google Maps Platform, TomTom, OpenStreetMap: For maps and road data (speed limits, etc.).
- Apple: For processing In-App Purchases for subscriptions.
Payments: All subscription billing is processed by Apple via In‑App Purchase. We do not store or process your credit card details on our servers.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Location Data and Driving Information
- Trip Recording: The Service records your location, speed, and driving behavior during trips. This data is used to calculate driving scores and provide trip analytics.
- Background Location: With your permission, the Service may access location data in the background to detect when you start and stop driving.
- Data Accuracy: Location data accuracy depends on your device's GPS capabilities and environmental factors.
- Data Sharing: Your trip data is only shared with approved friends and is not sold to third parties.
When Location Is Accessed
- Foreground: When the app is open, location is used to show your position, speed, and map.
- Background (Auto‑Trip Disabled): Off unless a manual trip is in progress.
- Background (Auto‑Trip Enabled): Motion-gated. Only on while driving; off when stationary.
Location Tracking Scenarios
App State | Auto‑Trip | Trip Status | Motion Sensor | Location Tracking |
---|---|---|---|---|
Foreground | Any | Any | Any | ✅ Always ON |
Background | Disabled | None | Any | ❌ OFF |
Background | Disabled | In Progress | Any | ✅ ON |
Background | Enabled | None | Stationary | ❌ OFF |
Background | Enabled | None | Driving | ✅ ON |
Background | Enabled | In Progress | Any | ✅ ON |
7. Siri and Voice Commands
The Service integrates with Siri for voice-activated trip control:
- Voice commands are processed by Apple's Siri service
- Voice data is handled according to Apple's privacy policy
- You can disable Siri integration in your device settings
- Voice commands are only available to Pro subscribers
8. Analytics and Usage Tracking
We use Firebase Analytics (Google Analytics for Firebase) to collect and analyze usage data to improve our Service. This helps us understand how users interact with our app and make data-driven decisions for improvements.
What Analytics Data We Collect:
- App Usage Events: When you start/complete trips, generate reports, change settings, or use specific features
- Trip Analytics: Trip duration, distance, driving scores, and violation patterns (anonymized)
- Feature Usage: Which features you use most, map preferences, PDF generation frequency
- Performance Data: App crashes, error rates, and performance metrics
- User Properties: Subscription type (free/pro), trial status, app version
How We Use Analytics Data:
- Improve app performance and fix bugs
- Understand user behavior and preferences
- Optimize features and user experience
- Make business decisions about app development
- Monitor app stability and error rates
Analytics Data Privacy:
- Analytics data is anonymized and does not contain personally identifiable information
- We do not track your exact location, personal details, or trip specifics in analytics
- Analytics data is processed by Google Firebase and subject to Google's privacy policy
- Analytics collection is disabled in debug mode to prevent test data from affecting metrics
Your Analytics Choices:
You can control analytics collection through your device settings. To opt out of analytics:
- Go to your device's Privacy & Security settings
- Find "Analytics & Improvements" or similar
- Disable "Share Analytics" or "Share with App Developers"
Note: Disabling analytics may limit our ability to improve the app based on usage patterns.
9. Cookies and Tracking Technologies
Our Service may use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze app usage and performance
- Provide personalized content and features
You can control cookie settings through your device's privacy settings.
10. Data Breach Notification
In the event of a data breach that affects your personal information, we will:
- Notify you within 72 hours of becoming aware of the breach
- Provide details about what data was affected
- Outline steps we're taking to address the breach
- Recommend actions you should take to protect yourself
11. Data Retention
We retain your personal information only as long as necessary to provide the Service or as required by law.
- Trip History: Stored until you delete trips or delete your account.
- Account Data: Retained while the account is active; deleted within 30 days after account deletion.
- Backups: May persist in encrypted backups for up to 90 days before being purged.
12. Your Data Protection Rights
We are committed to ensuring you have control over your personal data. Depending on your location, you may have the following rights:
a. Your Rights under GDPR (for users in the European Economic Area & UK):
- Right of Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
b. Your Rights under CCPA (for California residents):
- Right to Know: You have the right to know what personal information we collect, use, and disclose.
- Right to Delete: You have the right to request the deletion of your personal information.
- Right to Opt-Out of Sale or Sharing: We do not "sell" your personal information in the traditional sense of the word. However, the CCPA has a broad definition. We do not share your data with third parties for cross-context behavioral advertising. You can be assured we will not sell or share your data.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
c. How to Exercise Your Rights:
To exercise any of these rights, please contact us at our dedicated email: support@drivile.com. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.
13. International Data Transfers
Our Service is global and your data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We use third-party services like Google Firebase whose servers may be located in the United States. We take appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy, such as by using Standard Contractual Clauses for data transfers.
14. Children's Privacy
Our Service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16.
15. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. For material changes, we will provide in‑app notice or email.
16. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Response Time: Within 24 hours
Available: Monday - Friday, 9 AM - 6 PM EST